(OIF948) | Dispatcher

(OIF948) | Dispatcher

**Company Description****Description***Please submit your resume in English*- A strong mastery of the English language.- A intermediate level of computer literacy.- Experience working with digital tracking systems and meticulous attention to detail.- The ability to work afternoon, night, and weekend shifts as required.The main tasks associated with this position include:- Ensure customer expectations are communicated to all drivers.- Monitor delivery activity to ensure productivity, update customers with ETA's respond to tracing inquires.- Planning and setting up the delivery activities (pickup/delivery numbers, appointment times),



specifically around appointments and routing.- Data entry for customer orders and dispatch updates.- Maintain a professional and respectful approach with the drivers and customers in all your interactions.- Ensure driver hours are updated as required.- Work to ensure dispatch is consistent, fair and reasonable in a team approach.- Knowledge of North American Geography and Traffic.- Periodic weekend required.- Coordinates driver schedules (start time and logs hours) in order to accommodate customer requirements and business volumes.- Ensures trucks are loaded with appropriate scheduled contents and gives the driver-related documentation/customer information/directions/special instructions.- Update customers as required.- Track shipments using GPS tracking systems.- Input and update load information into TMS.
**Qualifications****Education**: High School Diploma required.
**Skills**:- Competency and knowledge of ACE/ACI Manifest, filing, and customs coordination including troubleshooting.- Proficiency working with Sylectus, Border Connect, Samsara,



Navisphere.- Experience in brokerage and book freight as required- Ability to work both independently and within a team.- Extremely organized and detail oriented.- Must possess a strong work ethic.- Able to effectively communicate both verbally and in writing.- Self-Motivated, ambitious and results driven.
**Job Types**: Full-time, Permanent**Salary**: From $11,638.32 per monthApplication Question(s):- Can you read, write, and speak English fluently?
**Experience**:- Transportation: 1 year (preferred)

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