24 feb
Displayce
Centro Histórico de la Ciudad de México
The Role
We are looking for a talented Customer Success Manager to support our expansion in Mexico and in the North America and accelerate the use of our Demand-Side Platform by agencies and brands.
What will be your impact?
As a Customer Success Manager, your key responsibilities will include:
- Manage a client portfolio of media agencies and trading desks:
- Organise training sessions and regular meetings with agency account managers to build momentum and generate as many briefs as possible.
- Be the preferred contact for agencies and be highly responsive in dealing with their requests.
- Helping agencies promote programmatic DOOH to their clients.
- Create media plan recommendations:
- Be a driving force in developing the media plan to best match the customer’s target audience.
- Identify new opportunities to accelerate business and our network.
- Structure simple use cases and draw up the best strategic recommendations for media, creative and measurement.
- Maintain a recurring pipeline of campaigns in our DSP.
- Manage or supervise campaigns, anticipate and identify potential obstacles to broadcasting in collaboration with the Ad Operations team.
- Work closely with the technical team to maintain a high level of satisfaction.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.