22 feb
Bcd Travel
Estado de México
Arbetsbeskrivning The Supervisor Information Technology is part of the global Information, Communications & Technology (ICT) team and will report directly to a Manager or Senior Manager level.
The supervisor's primary responsibility is to assist the Manager/Senior Manager in ensuring that all IT personnel perform efficiently and maintain up-to-date knowledge of their job functions.
Additionally, the Supervisor will be responsible for designing, configuring, and maintaining a high-performance computing environment and providing daily support as required.
As a Supervisor, Information Technology, you will: Collaborate with the Senior Manager to develop, mentor, and coach team members.
Be knowledgeable and up to date on current technologies, security policies, and procedures.
Maintain system uptime, perform upgrades, ensure maintenance continually, and minimize downtime.
Be innovative, curious, inquisitive, and able to rapidly adopt new and emerging technologies.
Understand how managing customer perceptions and expectations enhance customer service.
Provide and maintain technical documentation.
Focus on installation, relocation, or maintenance of hardware (primarily endpoints).
Plan, coordinate, and execute office openings, moves, and closures.
About you: Several years of technical experience in a 24 x 7 IT environment.
Excellent oral, written, and presentation communication skills in English.
Good customer service skills.
Ability to interpret and follow written IT policies and procedures.
Prior experience with Windows Client Administration, Microsoft Endpoint Manager, Active Directory, O365 applications, and other communication tools.
Required language: English #J-18808-Ljbffr
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.