22 feb
Mastercard
Xico
.Specialist, Product OperationsApply locations: Mexico City, Mexico; Sao Paulo, BrazilTime type: Full timePosted on: Posted 2 Days AgoTime left to apply: End Date: March 11, 2025 (18 days left to apply)Job requisition id: R-231452Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible.
Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses,
and governments realize their greatest potential.Title and SummarySpecialist, Product Operations Overview:Works on the evolution of the growth and enablement initiatives and metrics, establishes a go-to-market strategy, optimizes products and resources, implements incremental improvements throughout the life cycle.Oversees long-term and short-term strategic initiatives for a product focused on growth and enablement.Role:Interprets and applies the program's vision and strategy to the growth and enablement strategy and roadmap, communicating it consistently to key stakeholders.Collaborates with commercial teams (marketing, account management, CBLs) to ensure products optimized for growth and retention.Demonstrates in-depth knowledge of the program and its ecosystem, applying this understanding to the development of growth and enablement strategies.Exhibits awareness of Mastercard's broader product offering and leverages products from other business areas to augment product capabilities.Drives the delivery of key product enhancements, partnering with Guild members to deliver (e.G., CX&D;,
Product Management – Technical).Understands the Software Development Lifecycle and manages any barriers or obstacles to deliver capabilities on time and within budget, collaborating with the Product Management-Technical Guild.Utilizes data to quickly identify product performance challenges, creating proactive plans to drive usage and revenues.
Prioritizes resources based on data-driven analysis to deliver against the plan.Ensures that the broader Mastercard organization is enabled to promote focus products by creating compelling communications and marketing content in partnership with Marketing.Influences cross-functional teams (e.G., Product, Product Management-Technical, CX&D;) in the development of business requirements to achieve product objectives.Partners with the Guilds to create and share best practices within the program,
focusing on driving continuous improvement in the program's operating model.Drives institutionalized knowledge through the use of consistent product documentation (e.G., support documents) across the Studio framework
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