Director Of Operations - Conference Centre [HTI592]

Director Of Operations - Conference Centre [HTI592]

22 feb
|
Accor Hotels
|
Tamazunchale

22 feb

Accor Hotels

Tamazunchale

.Company DescriptionSofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian WarmthThe Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service.
The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable.
Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are.




You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality is a work of heart,Join us and become a Heartist.Job DescriptionThe main purpose of this role is to plan and direct all processes of the Conference Centre & Hotel meeting facilities to ensure luxury service is provided and revenue targets are achieved while maintaining a positive work environment for all Heartists.
Sofitel values must be applied in all aspects of the operations.This is the largest single ballroom facility in the hotel in the KSA that can hold 3,000 to 4,000 people under one room pillarless ballroom.




The ideal candidate will supervise a large number of team members in the banqueting department and may oversee one or more subordinate assistant managers or supervisors.What will you be doing:Participate in the preparation of the annual outlet operating budget and financial plans.
Monitor budget and control expenses with a focus on food, beverage, and labor costs.In partnership with the GM Convention Center & Director of Catering Sales, identify additional sales opportunities to enhance revenue.
Drive promotions that deliver great dining experiences for guests at a good value.Ensure all credit and financial transactions are handled in a secure manner via random spot checks in the operation.Ensure all banqueting equipment is in proper operational condition and cleaned regularly as per established standards and cleaning rosters.Establish and achieve quality and guest satisfaction goals.
Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.Interact with Kitchen and Stewarding departments to ensure that the operation runs smoothly

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