22 feb
Teletech Holdings
Xico
.Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.
As an Instructional Design Manager working remotely in Mexico, you'll be a part of bringing humanity to business.
#experienceTTECOur employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in Mexico says it all!What You'll DoYou'll support the standardization of design within TTEC's Learning Solutions practice.
You will collaborate with the client project managers to assign necessary resources for the analysis, timeline, and ramp plan for a client.
You will collaborate with clients regarding training and knowledge base resources and processes and will serve as liaison with Learning Solutions team, ensuring communication related to project milestones, soliciting contribution from matrix resources, and collaborating with other stakeholders/resources as needed to build effective learning solutions for our clients.You'll report to Instructional Design Senior Manager.
We are looking for candidates to embrace our integrated set of Learning Innovation capabilities and provide standardization of design for the delivery of transformative learning solutions to our clients.During a Typical Day, You'llLead and Develop a Remote Team – Manage a multidisciplinary, geographically dispersed team of designers, fostering collaboration and innovation.Drive Standardization and Quality – Ensure alignment with TTEC and client processes, tools, and templates while maintaining high standards for curriculum and knowledge management.Maintain and Foster Client and Stakeholder Engagement – Serve as the primary liaison, building strong partnerships, identifying risks,
and positioning learning solutions for both internal and external clients.Employ Strategic Project Management – Oversee planning, resourcing, and execution of learning initiatives, including new launches, curriculum development, and knowledge base optimization.Provide Financial and Resource Oversight – Manage budgets, expenses, and resource allocation to ensure efficient project execution without overcommitting resources.Innovate and Optimize Learning Solutions – Implement cutting-edge learning strategies, including knowledge management and curriculum innovation, to support operational goals and performance metrics.Measure Success and Drive Continuous Improvement – Develop and track key metrics, analyze learning effectiveness,
and report insights to enhance learning impact and business outcomes.What You Bring to the RoleEducational and Technical Expertise – Bachelor's degree in Instructional Design, Learning & Development, Cognitive Science, IT, or a related field; certifications in UX/UI, digital learning, or graphic design are a plus
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.