23 feb
Liquidity Services
Estado de México
Account Manager, fluent in FRENCH + ENGLISH Full-Time Spain / Portugal - Remote (within locations) This role is for candidates who speak fluent FRENCH and ENGLISH.
Other fluent languages would be a plus!
The Account Manager position at Machinio.com is critical to the growth of the company.
If you are fluent/proficient in FRENCH and ENGLISH (required), have 2+ years of experience in client relationships, are hard working, thrive in a fast-paced environment, and want to make an immediate impact, this role is a great opportunity for you.
As an Account Manager, you will work with a very high-performing team on maintaining existing client relationships in the EU, renewing and potentially upselling their yearly memberships,
and strategizing with the team on overall client retention in our EU market.
Responsibilities: Attend to all paying member's needs, build relationships, and maintain the client's experience with Machinio's services for the duration of their membership.
Review each account regularly to ensure client's ROI maximization.
Report back to the development team on client's technical issues, concerns, and any related requests that can be improved/fixed/changed.
Collaborate with the renewals team and other teams to improve aspects applicable to your role, as well as to the overall growth of the company.
Requirements: Fluent/Native FRENCH and ENGLISH, REQUIRED.
2+ years of experience in account management, sales, and/or client relationships.
Excellent communication and collaboration skills Strong analytical and negotiation skills Client-focused, with a strong problem-solving approach Compensation Generous commission structure Our Interview Process: Step 1 - Phone Interview with the Senior Director of Operations to get to know you, your background and tell you about us!
Step 2 - Google Meets video interview with our Account Management Team Leads to discuss the role in depth.
Step 3 - Final interview with our VP.
We are efficient decision-makers.
Our interview process has a quick timeline and we do not waste time.
We are not recruiters; we are real employees, with long tenures and institutional knowledge, and we work with and manage the job/team for which you are interviewing.
We take time to interview and build teams because our people are our most important resource!
#J-18808-Ljbffr
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.