Director Of Production Engineering - Central & South America - [DOO313]

Director Of Production Engineering - Central & South America - [DOO313]

21 feb
|
Tbwa Chiat/Day
|
Tamazunchale

21 feb

Tbwa Chiat/Day

Tamazunchale

.Director of Production Engineering - Central & South AmericaAbout BackblazeBackblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators.
Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange.
Today,



Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.We are seeking an ambitious and accomplished Director of Production Engineering to join our Cloud Operations leadership team.
In this role, you will lead the front-line teams responsible for delivering mission-critical NOC, SRE, and ITIL production services.
You will drive initiatives to identify, prioritize, and execute opportunities that enhance our core operational competencies and create a broad organizational impact.
As a champion of engineering excellence, you'll focus on performance measurement, incident/change management, problem resolution, and process discipline.
This is an exciting opportunity to significantly impact our company's growth trajectory and shape the future of our global production footprint.This position may be remote, but our team loves face-to-face collaboration.
Most of our leaders are spread across the country,



so we would like them to visit the San Mateo, CA, office at least once a quarter.
This role will involve managing a globalized workforce across multiple time zones.What's in it for you?As the Director of Production Engineering, you will be directly accountable for Backblaze's production infrastructure and performance against key SLOs.
You will lead and mentor our global NOC, SRE, and ITIL services teams, ensuring operational excellence.
Additionally, you will share responsibility for managing demand forecasts and making strategic decisions regarding infrastructure expansion.
You will also oversee the budget for all operational tooling and observability.At Backblaze, we foster a positive and supportive culture,



valuing the best talent and investing in the growth and development of our team members.What will you be doing?Lead a globally distributed team of 15+ highly technical teammates.Provide 24/7 services for NOC and SRE.Own the single source of truth for the state of production.Centrally manage all aspects of incident and change management.Maintain a culture of continuous improvement, leveraging operational data to prioritize work across teams.Be customer-focused, and have a strong bias to action therein

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