21 feb
iMinTech
Nuevo Casas Grandes
**Main Duties and Responsibilities**:Territory in charge: Latam + Europe region**Pre-Sales**:- Conduct quality product training and technical guidance to customer to resolve technical problems- Build quality relationship with customers and managers- Provide in house technical support to sales staff- Leading the design of the program for the customer- Constantly collect and feedback on customers and market's demand toward company's products**After-Sales**:- After-sales technical support (training, maintenance, hands-on repair,
remote support)- Feedback product related issues to research and development personnel for improvement- Summarize issues and organize them into technical questions on reporting- Develop and produce quality guidelines materials as per customer requirement**Non-technical requirements**:- Good written and spoken communication skills- Support focus mind, capable to solve / simplify customer challenges- Willing to learn and patience when dealing with tight timelines- Good analytic thinking and ability of solving the technical problems- Be friendly, energetic, passionate independently**Job requirement**:- Technical competency in android POS or any relevant experience will be bonus- Must have IT knowledge and hand-on person
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