22 feb
Omega Crm, A Merkle
Estado de México
Reporting Specialist (Pharmaceutical Sector) Omega CRM Consulting is looking for a Reporting Specialist that would like to collaborate with one of the top 15 global pharmaceutical companies.
Responsibilities: Ensure the quality of standard dashboards (MicroStrategy and Tableau) within the client´s ecosystem (incident management, improvement requests, provider task tracking).
Maintain and enhance custom Tableau dashboards created by our OPU within the client´s ecosystem.
Develop new dashboards for various Human Pharma departments (meetings with stakeholders, SQL view creation, Tableau dashboard development) under the supervision and decision-making of the data steward.
Provide support to end users (manage access,
prepare user guides, conduct training sessions, handle user incidents, assist with questions or requests, communicate incidents and updates).
Required Experience: Proficiency in Tableau and SQL .
Knowledge in MicroStrategy is a plus.
Familiarity with data governance, data quality, and best practices in data stewardship.
Problem-solving: Experience in incident management and liaising with IT providers to ensure smooth operations.
Stakeholder management: Ability to collaborate with business users and technical teams to gather requirements and translate them into actionable dashboards.
Training & support: Experience in user training and documentation to ensure adoption and efficient use of BI tools.
Industry knowledge (preferred): Experience in pharmaceutical or healthcare analytics is a plus.
WHAT DO WE OFFER: Permanent contract.
Flexible Schedule.
We make it easy.
Balance your professional and personal life.
Trainings & Certifications.
Improve your skills and get the official certificate from our main partners.
Home Office.
Flexible retribution (public transport ticket, Ticket restaurant, etc).
Health insurance.
OMEGA in action.
Our commitment to a better society is not just an intention.
Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology Industries: IT Services and IT Consulting #J-18808-Ljbffr
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.