22 feb
Page Personnel
Xico
Inside sales
- Customer Service
**Sobre nuestro cliente**:
Leading company in the chemical sector, specializing in silicones.
**Descripción**:
- Efficiently process Order-to-Cash activities from Order Management to Credit & Debit note editions - all order types & customers.
- Keep clients **proactively** informed about their TIER I + TIER II case status, sample order status, and take appropriate actions as needed.
- Analyze data from Salesforce reports + dashboards to identify open issues and take appropriate action
- Drive complaints resolution: Act as the interface communication flow between Sales, logistic services and all other support departments-Finance, Product Stewardship; Trade Compliance; Quality.
- Analyze data from SAP : open claim reports and identify the follow-up actions needed.
**Perfil buscado (Hombre / Mujer)**:
- ** 2-3 years Customer Service + Inside Sales focused experience - sedentary or field sales, or similar position**:
- **Order to cash experience**:
- **Advanced English**:
- **Intermediate Portuguese**:
- Bachelor's degree
- Experience in chemical industry (Desired)
- Customer focused mindset with the ability to develop business relationships with internal / external customers and suppliers
- **Experience in SAP**:
- Salesforce experience desired
- Significant customer relations experience in international environments.
- Keen sense of customer relations illustrated by effective communication (verbal and written) and interpersonal skills
- Attentive to details
**Qué Ofrecemos**:
- Competitive salary
- Grocery tickets
- Meal tickets
- Saving fund
- Christmas bonus (30 days)
- Gift ticket for Christmas
- Vacation (12 days)
- Individual medical and life insurance plan
- Annual medical check up
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.