21 feb
Naps Juarez
Ciudad Juárez
This position is responsible for implementing the Customer Service daily operations.
** This is not a Call Center
"A company which specialized in the complete fabrication of all types of sheet metal products. Armed with an idea to produce a high quality yet affordable safe, like many great businesses and brands as an idea, a product to fill a need blended with the capabilities of the existing business".
**Responsibilities**:
- Assist Consumers on inbound calls with general inquiries, troubleshooting, and warranty replacements
- Input complete and accurate information on Zendesk (Ticketing System)
- Provide service parts and follow-up delivery
**Requirements**:
- Experience in customer service (Industry preferable/ Call Center Acceptable).
- Good communication skills are needed for this position.
- Fluent in English is a requirement for this position (spoken/written).
- Computer skills required. Windows (preferable).
- No transportation issues - have your car (preferable).
- Attention to detail.
- Multi-task.
- Assist demanding customers.
- Problem-solving.
- Time management.
Tipo de puesto: Tiempo completo
Sueldo: $1.00 - $2.00 al mes
Beneficios:
- Vales de despensa
Tipo de jornada:
- Diurno
Pregunta(s) de postulación:
- ¿Cuál es tu nível de inglés?
- ¿Cuál es tu expectativa salarial?
Experiência:
- Atención al cliente en Industria: 2 años (Deseable)
Lugar de trabajo: Empleo presencial
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.