21 feb
Medium
Xico
Hiring a Contact Center Senior Representative-Bilingual (English/Spanish) in Mexico City, MX.
As the Contact Center Senior Representative, you will be responsible for providing service and support for company products and services directly to customers and ensuring service standards are met.
You will also engage via telephone, email, or other developing channels like chat or through social media platforms.
Additionally, you will act as the voice of the customer by sharing recurring issues and opportunities for service improvement with the management team.
THE SKILLS SET NEEDEDCollege Degree preferable in Business Administration/Communication.Demonstrated experience in customer support.Bilingual: Fluent in English and Spanish, both spoken and written.
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.