19 feb
Ppd
Xico
**JOB DESCRIPTION**:
**Clinical Systems Support Specialist for Mexico City, Mexico**
**PPD's mission is to improve health.
It starts as an idea to cure.
It becomes a life saved.
All in-between, it's you!
We know that meaningful results not only require the right approach, but also the right people.
We invite you to re-imagine health promoting protocols with us, working alongside our talented, bright and energetic teams.
**
**To be successful you will have experience in an IT support centre environment and you would be able to demonstrate strong verbal and written communication skills in English.
**
**You should have customer oriented approach and possess excellent organizational skills and multitasking abilities.
**
**Job Qualification**:
**Providing technical support to Investigator Site staff, Sponsor users and PPD's Clinical Development teams;**
**Performing administrative tasks such providing system accesses and granting corresponding privileges**
**Working closely with life-science organizations personnel (doctors, nurses, clinical trial associates and etc.
)**
**Partnering with other departments within PPD's IT division and operational departments to provide system resolutions.
**
**Ensuring consistency, accuracy and high quality of data input by adhering the relevant Service Level Agreements and Key Performance Indicators**
**Participating in the development and regular maintenance of the internal work instructions and knowledge base articles**
**Interest and motivation to develop in the field of healthcare information technology and system support**
**At PPD we hire the best, develop ourselves and each other, and recognise the power of being one team.
We understand that you will want to grow both professionally and personally throughout your career,
and therefore at PPD you will benefit from an award-winning learning and development programme, ensuring you reach your potential.
**
**As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees.
We have a flexible working culture, where PPD truly value a work-life balance.
We've grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together.
We are a global organisation but with a local feel.
**
- **We have a strong will to win**
- **We earn our customer's trust**
- **We are gamechangers**
**- We do the right thing -We are one PPD -**
**We have a strong will to win - We earn our customer's trust - We are gamechangers - We do the right thing -We are one PPD -**
**Diversity Statement**:
- PPD is proud to be an affirmative action employer that values diversity as a strength and fosters an environment of mutual respect.
PPD is committed to providing equal employment opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or status within any other protected group.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.