19 feb
Kinaxis
Nuevo Casas Grandes
.About Kinaxis:**About Kinaxis**:Elevate your career journey by embracing a new challenge with Kinaxis.
We are experts in tech, but it's really our people who give us passion to always seek ways to do things better.
As such, we're serious about your career growth and professional development, because _People matter _at Kinaxis.In 1984, we started out as a team of three engineers based in Ottawa, Canada.
Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries.
As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries.
We are expanding our team in Mexico and around the world as we continue to innovate and revolutionize how we support our customers.Our Professional Services and Product Management teams, initially formed in 2013, are based in Guadalajara, Mexico.
Just over a decade later, our vision of growth in this region has allowed us to expand our teams by hiring and developing new graduates and other professionals.About the team:**Location**This is a remote position.
You can work from home and be located anywhere in Guadalajara, Mexico**About the team**: The Premier Support team focuses on the post-sales support to Kinaxis' customers, serving as their initial point of contact for strategic customer in order to resolve their technical challenges and gaps.
The team strives for outstanding customer satisfaction through interactions, timeliness and quality of resolution for which each member of the team plays an integral part in achieving this success.
**Premier Support Managers**for our mid-to-large size customers provide an advanced level of support and develop robust long lasting relationships with our customers,
personally supporting them through their journey with Maestro.About the role:**What you will do**:- This role will be a technical point of contact for mid to large size customers.
Works closely with a limited number of customers (up to 6) to develop long lasting relationships and deliver 1-on-1 guidance, expert advice and pro-active health monitoring
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.