18 feb
Cisco Systems
Xico
.Technical Program Manager - Cross-Functional - Cloud, Remote within MexicoCloud and Data Center, Networking, Software DevelopmentApplication is expected to close 01/15/2025At Cisco Meraki, we are seeking an experienced Technical Program Manager to drive highly cross-functional cloud engineering programs across diverse teams.
As a Technical Program Manager, you will work closely with our Engineering, Product Management, and other teams to shepherd projects through all phases of development, aiming to deliver high-quality products to achieve target success.You will be responsible for:Leading highly multi-functional programs for Meraki's Dashboard, cloud backend, and SRE.Managing programs including APIs, test quality and code coverage,
meeting patching SLAs, internal developer enablement, building device management solutions, authentication and authorization, product integration with other Cisco products, private cloud scaling, supporting new regions and compliance regimes, component maturity, and framework upgrades.Leading requests & technical dependencies from both internal Meraki and broader Cisco teams.Supporting engineering teams in inter-team requests and alignment on larger initiatives.Building and driving program plans with well-led dependencies and partner alignment.Implementing and tracking program work, achievements, action items, technical dependencies, risks, and mitigation plans.Conducting root cause analysis on failures/bugs to understand issues and propose changes to prevent future occurrences.Driving opportunities for improvement after key project completion to enhance existing processes.Working with engineers, product managers,
and other program managers to help define priorities.Understanding product use cases and communicating technically with engineering and product teams.Developing strong working relationships with cross-functional teams to understand and deliver on business goals and priorities.Preparing program status reports and executive briefings for various partner groups.Adhering to metrics and governance for Meraki's processes and driving process improvements.Driving Objectives & Key Results (OKRs) and Quality Reviews for the Cloud team, including management of high severity bugs.You are ideal for this role if you have:Bachelor's or higher degree in a related technical field or equivalent experience in software engineering.5 years of demonstrated ability as a Project Manager in software, hardware, embedded, networking,
or cloud technologies.3 years of proven experience as a Project Manager specifically in software products and cloud backend technologies.Proven ability to thrive in highly multi-functional environments and effectively collaborate with diverse teams.Strong understanding of software development processes and Agile methodologies.Excellent communication, interpersonal, and presentation skills.Experience working with project planning tools (Jira, Wrike, Confluence, Google Docs)
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