Client & Accounts Receivable Specialist - (S758)

Client & Accounts Receivable Specialist - (S758)

Client & Accounts Receivable SpecialistNext Generation Management and Accounting Services is a professional property management and accounting company looking to hire a Client & Accounts Receivable Specialist to become the newest member of our skilled, diverse, and dynamic team!
We are looking for someone who can take on a challenge while providing excellent customer service and professionalism.Join our team as a Client & Accounts Receivable Specialist!
In this role, you will provide exceptional customer service to residents, addressing inquiries via phone and email, resolving concerns, and ensuring overall satisfaction.
You'll also handle accounts receivable tasks, requiring strong attention to detail and some accounting experience.




We're looking for a proactive self-starter with excellent communication skills and the ability to solve problems while adhering to company policies.
If you're passionate about delivering top-notch service and thrive in a dynamic environment, we want to hear from you!Responsibilities:Handle inbound and outbound calls related to account inquiries, payment processing, and billing issues, ensuring a positive customer experience.Maintain accurate accounts receivable records and ensure timely updates on account statuses.Resolve discrepancies, billing concerns, and payment issues while providing exceptional customer service.Follow up on overdue accounts, ensuring timely collections and maintaining professional communication with residents.Collaborate with internal teams to ensure seamless communication and effective account management across departments.Provide customers with clear guidance regarding account status, payment options, and billing procedures.Meet performance metrics related to call handling, collections,



and overall customer satisfaction.Qualifications:Proven experience in customer service or accounts receivable management, preferably in property management or real estate.Strong communication skills, both verbal and written, with the ability to resolve issues effectively.Experience in managing multiple accounts or inquiries simultaneously, demonstrating excellent multitasking abilities.Strong problem-solving skills and a proactive approach to identifying and resolving customer concerns.Excellent organizational skills with a keen attention to detail and accuracy.Ability to work independently and collaboratively within a team to achieve company goals.High school diploma or equivalent (required).Associate's degree in Business, Accounting,



or a related field (preferred).Prior call center experience is a plus.Seniority levelEntry levelEmployment typeFull-timeJob functionAccounting/Auditing and FinanceIndustriesBusiness Consulting and Services#J-18808-Ljbffr

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