Helpdesk Associate Part-Time (IRV972)

Helpdesk Associate Part-Time (IRV972)

18 feb
|
Ntt Data Services
|
Nuevo Casas Grandes

18 feb

Ntt Data Services

Nuevo Casas Grandes

NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time- Requirements:- Live in Mexico and be a Mexican citizen- Availability to work 22.5 hours per week FROM 7:00AM TO 12:00PM (availibility during weekends)- Finished high school (we will be asking for a proof of completion that has the SEP stamp)- **Advanced English**:- Looking to work in IT Environment- 6 months of experience in customer service and tech supportWe Offer:- Competitive salary- Grocery Tickets - 12% of base salary- 30 days of Christmas bonus- 10 days of vacations- 50% Vacation bonus- 5 personal days per year- Medical insurance (You and your family)- Life insurance- Opportunity to grow in the companyActivities:- General L1 support for hardware and MS Office packages- Answer technical support calls providing and escalating to other support groups- Document troubleshooting steps and detailed description of the customer incidents and requests- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures**Job Type**: Part-time**Salary**: $7,400.00 per monthApplication Question(s):- Do you have an ADVANCED level of English and good pronunciation?- Do you have an OFFICIAL certificate of completion from your highschool?
Debe tener el sello de la SEP, no puede ser sólo el diploma- Do you have experience in tech support for Windows?- If needed, are you available to work on weekends?

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/141306760/helpdesk-associate-part-time-irv972-nuevo-casas-grandes/?utm_source=html

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