19 feb
eProductivity Software
Tamazunchale
Job Category: Customer and Professional ServicesRequisition Number: PROFE002012Posted: February 13, 2025Employment Type: Full-TimeLocation: Remote (Anywhere in Mexico)About eProductivity SoftwareeProductivity Software is a world leader in transformational technology and dynamic workflow software for print and packaging industries.
Our purpose-built Management Information Systems (MIS) and Enterprise Resource Planning (ERP) technology and productivity software suites are designed to enable organizations across multiple industries and of every size to think beyond automation and transform their business.Position OverviewePS is looking for a Professional Services Consultant (m/f/x) to join our team.
This remote role will involve traveling to customer sites across LATAM and North America to provide implementations and applications consultancy for ePS Packaging Suite.Job Responsibilities:Lead individual implementation projects to a successful conclusion in accordance with the company's methodology.Provide post go-live support and ongoing consultancy to our customer base.Work with colleagues across all business areas to ensure an excellent customer experience.Mentor and provide applications and commercial training to colleagues and new hires.Maintain a high standard of personal administration.Participate in team-based activities.Provide regular status and activity reports according to company practices.Learn our products in order to deliver training and consultancy.Skills Requirements:Positive attitude with the ability to remain professional at all times.Able to clearly state objectives and lead internal and external teams to achieve these.Excellent personal administration skills.Fluency in English and at least one other European language: German, Spanish,
Italian, or French.Experience in or with the print & packaging industry.Goal-oriented, organized, and able to multi-task in a fast-paced environment.Good interpersonal and time management skills.Able to work independently and cohesively in a long-distance team.Experience of at least one business system implementation.Experience of at least one ERP package, either as a consultant or as a senior end user.Flexible approach to scheduling and tasking.Self-directed and self-motivated.Genuine interest in working directly with clients, with the ability to build and maintain client relationships.Willingness to take ownership of issues and follow through to successful resolution.Good commercial awareness, able to recognize and act on billing opportunities.Willing to spend at least 60% of time away from home.Excellent verbal and written communication skills.#J-18808-Ljbffr
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