18 feb
Open Systems Technologies
Xico
A financial firm is seeking a Mid-Level L3 Production Support Analyst to join their team.This role is remote, but candidates must be local to Mexico.This role is for a US based firm - candidates must be fluent in English - MUST submit an English written resume for review.Pay: $15-25/hrResponsibilities:Work with team members to analyze and resolve application issuesIdentify defects, discrepancies, and trends by ways of code debugging or log analysisManage incidents and effectively communicate with users, application owners and senior stakeholders across all areasImprove application stability and performance by observing patterns, recurring failures and/or issues,
and advise application owners on permanent fixes accordinglyAdopt various tools developed by Engineering team to automate failures using machine learning techniques and notify discrepancies in the health of production and automation of health-restoration, with a focus on continuous measurement of risk and cost.Identify alerts / processes that can be automated and then work with Engineering team in automating themChallenge existing application setup, processing and suggest different ways to solve problem or improve stabilityActively participate in Change management process with view to manage risk in production environmentBuild and improve run books for generalists to minimize operational errors and gain fungibility/efficiencyDevelop reports that provide trending statistics to track and manage application health and support service performanceQualifications:Required3-9 years of relevant experienceComputer Science concept of Data Structures in practical use casesProblem solving in a development or production environment, including experience observing patterns,
analyzing root cause and suggesting ideas to resolve issuesGood communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with App Dev teams and senior stakeholdersDevelopment experience with one of the following Structured or Object Oriented programming languages: Java, C, C++, VB, .NET, ASP or Angular etc.One of the following RDBMS environments: Sybase ASE/IQ, Oracle or DB2PreferredExperience in the Financial Service IndustryExperience in Cluster Computing and Big Data solutions: Spark, Hadoop, HDSF, XRS using public cloudDegree in Computer ScienceSeniority levelAssociateEmployment typeContractJob functionInformation Technology#J-18808-Ljbffr
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.