19 feb
Lifelink Systems
Xico
.Remote, Live in Mexico (Guadalajara is preferred)Full-timeGroup: Professional ServicesReport to: Director of Implementation EngineeringAbout Lifelink SystemsLifelink Systems is pioneering a new class of patient experience technology that's mobile, conversational, and simple.
COVID-19 has forced every healthcare organization to re-think care delivery, and we're at the forefront of making care more virtual, scalable, and accessible.Lifelink delivers a powerful combination of patient chatbot, workflow automation, and systems integration capabilities.
We work with some of the largest healthcare systems and pharma companies in the world to automate millions of high-value patient touchpoints ? everything from getting ready for appointments and following up on referrals, to enrolling in clinical trials and managing complex special therapies.We're a passionate team that's built successful enterprise solutions before and we're pulling off industry firsts.
Our success will depend on continuing to attract creative, collaborative, and driven people.About the PositionImplementation Engineers work closely with Solutions Consultants, Product Managers, Conversational Designers and the core platform engineering team to build, configure, and launch effective conversational patient engagement solutions.As an Implementation Engineer, you will:Be part of a collaborative team creating compelling patient experiences for our healthcare clientsDevelop a deep understanding of patient journeys and health care provider workflowsProvide a technical perspective in UX design discussionsTroubleshoot technical issues during testing sessions and once the solutions are liveBe on-call to investigate and troubleshoot production issues during working hoursHave the opportunity to contribute to building/updating existing functionalities in our platform coreReport to the Director of Implementation EngineeringWho will thrive as an Implementation Engineer?Implementation Engineers enjoy delivering technology that solves customers' problems.
They thrive working as part of a small, collaborative, and highly productive team.
They have exposure to computer science, and are excellent analytic thinkers.
They are effective at balancing competing priorities.
They take initiative and they stay calm under pressure.Required Skills and ExperienceAn undergraduate degree with coursework in STEM subjects or equivalent work experienceStrong English speaking and writing skillsStrong foundation in relational databases, especially PostgreSQLGood understanding of Linux/Unix commands for navigating file systems, managing processes, and handling basic system administration tasksAbility to manage version control from the command line using Git commands (e.G
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.