DS-583 - Buyer - Customer Care And Aftersales Initial Orders (Level 6)

DS-583 - Buyer - Customer Care And Aftersales Initial Orders (Level 6)

The Role: A successful Initial Order Buyer is one who is responsible for contracting initial order contracts for service and is customer (stakeholder) focused, influences change, naturally accepts ownership and accountability for accomplishing program launch deliverables, explores opportunities to add value to job responsibilities with a continued focus on achieving operational objectives.
**What You'll Do (Responsibilities)**
- Conduct supplier meetings, remove roadblocks & resolve issues related to packaging quotes, minimum order quantities.
- Send RFQ's to suppliers, negotiate packaging and process initial order contracts following launch metrics.




- Work independently with decisions made based on established policies and procedures.
- Responds to internal inquiries about vendors, price and availability of materials and tools.
- Promote the adoption of new processes and simplification.
- Maintains records of prices and terms negotiated with suppliers.
- Cross-functional collaboration

**GM Systems & Cross-Functional Collaboration**:

- Issue part AID to document updates necessary for part changes to verify the part change or replacement is in-line with the content & design modification.
- Engineering ARC/ECR/EDGE system to review for change authorization to cancel, replace or change parts.
- Close collaboration with Engineering, Supply Chain, the broader purchasing team and others.
- Negotiate to align supplier packaging to GMs volume requirements.
- Service Plan knowledge to know if the parts will ship direct or to warehoused.
- Supplier collaboration to ensure the service plan is in-line with engineering (is the part unique for service (sub-component) or the full production assembly)
- Supply Chain engagement to verify part readiness (contracts are issued)



and understand if there are any shipping concerns to meet launch timing.
- Purchasing Portal to understand metrics for parts on contract and percentage complete for each program to adhere to program timing.
- IMS/ERAP/Mainframe to issue contracts, update for standard packs, supplier shipping location and part inventory
- GDiMPS to understand production contract and negotiate to maintain production pricing and adhere to contract Terms and Conditions.
- GDM - Archive all quote and contract negotiation details for audit verification and compliance.
- Negotiation
- Communication
- Analytical Thinking
- Workload Management/Prioritization
- Relationship Management
- Vendor/Supplier Management
- Decision Making

**Required Experiences**:

- Developing Contracts / Agreements
- Comfortable working with cross-cultural teams




- Ability to deal with ambiguity and forward-thinking environment.
- Knowledge in MS Word, Excel and PowerPoint - Intermediate level
- Good interpersonal skills involving ability to work effectively cross-functionally and cross-culturally.
- Good written and oral communication skills necessary for meetings and presentations
- Ability to work well with others, exhibiting teamwork skills.
- Ability to multitask by handling diverse assignments concurrently.
- Knowledge of commodities, materials and products being purchased.
**Additional Job Description**:
**Your Skills & Abilities (Required Qualifications)**
- Bachelor's Degree in Business Administration, Supply Chain, Finance or related Field or equivalent experience
- Well-developed organizational skills including the ability to prioritize,



manage multiple projects simultaneously and meet deadlines.
In case you need any reasonable adjustment to continue with your process, let your recruiter know.
Just so you know diversity and inclusion are our strengths.
We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability.
We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.
**About GM**:
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better,



safer and more equitable for all.
**Why Join Us**:
We aspire to be the most inclusive company in the world.
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture.
Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.
Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
**Diversity Information**:
General Motors is committed to being a workplace that is not only free of discrimination, but

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