17 feb
dLocal
Nuevo Casas Grandes
**What's the opportunity?
**We are looking for a Customer Success Manager who will be responsible for developing long-term relationships with our customers.
**What will I be doing?
**:- Working with both our internal teams as well as clients.- Provide "voice of customer feedback" to internal DLOCAL teams.- Develop effective long-term key customer relationships.- Collaborate with customers to better understand their goals and ambitions.- Prioritize discovery of customer strategic needs, initiatives,
and deployment opportunities to develop and align prioritized project plans for assigned accounts with identified milestones and goals.- Develop Customer Success methodologies and own team initiatives that improve productivity.- Interact and work together with the different areas of the company.
**What skills do I need?
**:- Fluent in written and verbal English.- Customer Success experience (B2B preferred).- Advanced Excel Skills.- Experience in payments - Huge advantage.- Background in Project Management or Customer Success Management with a proven track record of meeting or exceeding program goals.- Ability to travel.- Team spirit and proactive behavior.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.