15 feb
Levi Strauss &Amp
Xico
Customer Service Analyst (Order to Cash)Customer Service Analyst (Order to Cash)Apply locations Office, Mexico, D.F., Mexico time type Full time posted on Posted 2 Days Ago job requisition id R-0133358JOB DESCRIPTIONThe focus of the role is to facilitate timely accurate execution of order management, returns management and reporting views for the defined portfolio to achieve the revenue and profitability plan.
Monitor order entry, drive correct vendor compliance and ensure SOX controls while performing activities.Key Outputs and Actions of position:Maintain established controls and ensure established procedures (SOP's - Standard Operation Procedures) are followed in close collaboration with the external provider (3rd party)
to achieve agreed targets.Establish close customer working relationships with accounts and cross-functional business partners.Build trust and transparency through proactive communication between internal and external stakeholders of the business.Drive initiatives that will improve process efficiency, order conversion, and reduce potential claims.Ensure that customer data is maintained and current.Monitor relevant EDI activities and troubleshoot EDI failure.Must Have:1+ year(s) in a corporate environment required; apparel industry preferred.
Order Management experience preferred.Technical experience with SAP or similar ERP system.Fluent English - both Written and Verbal.Fluent Spanish - both Written and Verbal.Excel - Intermediate level (including VLOOKUP, Pivot Tables, IF statement).LOCATIONMexico, D.F., MexicoFULL TIME/PART TIMEFull time#J-18808-Ljbffr
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.