16 feb
Tiktok
Xico
Responsibilities
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative.
We create to inspire - for you, for us, and for more than 1 billion users on our platform.
We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.
Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.
Join us and make impact happen with a career at TikTok.
Team Introduction
The Global Revenue Management team is responsible for the revenue contract review of the company's overall business lines.
**Position Overview**:
TikTok is seeking a stellar Accounts Receivable Analyst to join our Mexico office.
In this role, you will handle AR related activities and improve debt collection processes in the LATAM region, among other
responsibilities.
**Responsibilities**:
- Review LATAM business revenue contracts, especially their financial terms.
Process of refunds, top
- ups, etc.
to ensure financial compliance.
- Perform monthly billing and ensure timely and accurate invoicing to customers; Follow up with
clients to assure payment on the due date.
Respond to clients' disputes and requests for information.
- Execute debt collection activities for an assigned portfolio of customers in a dedicated region.
Enable
agreement of customer re-payment plans.
To monitor and track progress on action plans.
To manage
process to suspend customer services in event of continued non-payment, in line with TikTok's
agreed disconnection procedure.
- Work collaboratively with other TikTok teams to resolve issues affecting cash collection or raise
issues which may impact on customer satisfaction.
- Maintain an effective liaison relationship with Sales, Operations and Finance departments and make
recommendations on process improvements to reduce credit risk and lower DSO.
- Other credit related tasks, such as internal team meetings, cross-functional collaboration, bad debt
reporting, communicate interdepartmentally to service clients and business needs.
**Qualifications**:
- Experience in AR related activities and familiarity with the digital advertising
industry is a plus.
- Excellent communication skills
- Good analytical and interpersonal skills; Ability to cope under pressure.
- High level of integrity and discretion to handle confidential information.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
Our platform connects people from across the globe and so does our workplace.
At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.