14 feb
Elevate
Xico
.
**Role****Responsible Sourcing Associate, Client Services****Location**Puebla or Monterrey, Mexico; remote work possible 2-3 days per week.
*Please submit resume in English***Who we are**LRQA Sustainability is the global market leader in ESG, sustainability, and supply-chain solutions.
We design, build, and manage data-driven, sustainability-linked programs with assessment, advisory, program management and analytics solutions.
With 120+ offices globally (and still growing), we offer a unique opportunity to work on real issues that span the globe and positively impact people, communities, and the planet.Our clients include many of the world's leading companies across all sectors, including consumer goods, retail, food/agriculture,
electronics, renewable energy, and electric vehicles.Fasten your seatbelt for an energetic and dynamic experience where you will partner with world class leaders on solving some of the most pressing issues of our time in new and innovative ways!
**Job overview at a glance**LRQA is seeking a dynamic and instinctive individual to support clients' social compliance, sustainability programs and ESG needs.
This is an excellent opportunity for an entrepreneurial individual to join a rapidly growing and successful business that is disrupting traditional approaches to sustainability, responsible sourcing and supply chain management.
The Responsible Sourcing Associate will be instrumental in supporting our existing relationships with US-based brand and retail client.The Associate will ensure that program requirements from the client are understood, communicated, and acted upon within LRQA Assessment operations, tracking and monitoring against targets.
They will work closely with the client and internal delivery teams to monitor services against agreed KPI's for existing contracts, escalating issues where needed.
They will work closely with LRQA internal teams to guide activities for the client, focusing on client satisfaction and retention of revenue.
**Responsibilities**:- Closely monitor progress of all assessment services for specific client on daily basis, identify potential risk of delay and follow up proactively with internal teams and clients to address the risk.- Serve as liaison between client and Operations to ensure instructions reflect client requirements and ensure that client expectations can be met.- Escalate to client in a timely manner for delay process and collaborate with related teams for corrective action plan.- Maintain and provide most updated tracking reports/records to specific client on regular basis.- Proactively work with the account manager to support client assessment needs, including pilot and official launch of new/expanded services.- Respond to scheduling/reporting TATs related questions from specific client through daily communications and regular meetings
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.