14 feb
Reach International Consulting
Ciudad de México
We are seeking to recruit an experienced leader from the debt collection industry in Mexico. You will be working alongside our growing team of agents to ensure that customer debt is accurately captured, managed and recovered according to industry best practice.
**Key Deliverables**
- Working closely with HQ in establishing annual targets and ensuring the delivery of KPIs.
- Create a proactive system to manage customer repayment plans, and work with approved debt collection partner. Constantly seeking to improve on the services offered.
- Team management of telephone/online based debt collection agents, ensuring the smooth running of day-to-day operations.
- Provide guidance to the team on established industry best practice - always ensuring that legal and regulatory requirements for debt recovery are followed.
- Recruiting and training new agents.
**Essential Requirements**
- A minimum of 2 years’ experience working as a manager/leader for a debt collection company in Mexico.
- A proven track record in successfully developing a team of debt collection agents.
- Start-up or scale-up experience.
- **Fluent and clear spoken English.**
**Salary**: $35,000.00 - $45,000.00 per month
Ability to commute/relocate:
- Ciudad de México: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How soon could you start a new job once an offer is agreed
**Experience**:
- Team Management: 2 years (required)
- Debt/Credit Collection: 2 years (required)
**Language**:
- Fluent English (required)
Work Location: One location
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.