13 feb
Social Element
Xico
.
**Where**: Remote Work (country of residence)**Type**: Freelance & temporary work**Number of moderators to hire: 5****Who we Are**:Hello!
We are a leading global independent full service social media agency, founded 21 years ago.
Our 260+ team members look after some of the world's largest brands (Sony Playstation, Mondelez ,Keurig Dr Pepper).
We pride ourselves on our ability to build strong relationships with our clients enabling us to be the voice of their brand on Social.We believe that **brand protection** protects more than just our clients' brands but also their online communities.
Our aim is to ensure clients that their audiences's voice matters and they have a safe place for communication.
**Do you have an interest in creating safe online communities?
****Would you find it exciting to work with a global gaming brand?
****Sound like you?
We'd love to talk to you about this position!
**We are looking for native level **LATAM Spanish Content Moderators** across different time zones for seasonal work during the summer time across June to August.A **Content Moderator'**s job is to make sure all user-generated content on the platform is free of illegal, hate speech and harmful content that goes against the community guidelines.
However, their job is more than policies and rules, but it's also about making good judgement calls in 'policy grey areas' when working in a fast paced environment while going over a high volume of content.
**The Opportunity**As a **Content Moderator**, your role will consist in keeping users' experience safe, enjoyable, and inclusive at all times, so that players of all ages can feel comfortable and confident when using our client's gaming platforms.
The role is crucial in **safeguarding the gaming online community**,
by making sure any harmful language and inappropriate content is reviewed and moderated at all times and escalated if necessary.
**What to expect on a typical moderation shift**On your shift, you'll be going over a set amount of reported content which is all centralised in our moderation tool.
The content can range from comments, chats, strong graphic images, videos and audio files.
Dependant on the number of content reports in the queue, you will be expected to moderate a set number of reports per hour.
Moderation guidelines are provided by the client and will be accessible throughout every shift as well as part of your training and onboardingIn addition to:- Moderate in accordance with The Social Element and client-specific guidelines in a KPI driven environment.- Keep up to date with notifications of any new changes in the guidelines or our systems that may impact your work.- Carry out moderation and training according to the times scheduled in the project schedule
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