13 feb
Honeywell
Xico
.Deliver business value through Right and Fast partnershipPRIMARY RESPONSIBILITIES- Collaborate with other departments to identify and resolve data discrepancies and ensure data accuracy.- Operationalize Customer Master Data maintenance and support.- Maintain and manage customers/accounts in SAP, Oracle, Microsiga, and SFDC.- Maintain customer master data to support interfaces such as Titan Platform, SFDC, etc.- Maintain and understand region-specific data settings and processes.- Analyze and maintain accurate customer data within our organization's systems, ensuring data integrity and compliance with policies and procedures.- Create and maintain data quality rules.
Train and mentor junior teammates around processes.- Validate customer master create/change requests are complete and adhere to global and regional compliance standards.- Support data audit teams (Internal & External).- Incorporate SAP and SFDC customer data management into the central organization.- Support business initiatives by rationalizing and standardizing customer master data.
Communicate with internal stakeholders and customers to resolve any data-related issues.DATA QUALITY- Manage Data Quality exception report actions.- Play a pivotal role in driving change management initiatives and engaging in negotiations with key stakeholders to ensure the consistent maintenance of data quality.- Perform data profiling.
Support ad hoc data requests and assist with data analysis projects.- Remediate compliance data quality issues on Customer Master accounts found via DQ exception reports coming from the Data OpEx team or reported ad hoc by business users.- Create and maintain standard work job aides for GBE/Regional customer data standards.- Develop and implement strategies to improve data quality and ensure timely and accurate data entry.YOU MUST HAVE- Bachelor's degree in computer science, Information Management, Applied Mathematics, or a related field.- 5+ years of experience in customer data management or a related field.- Proficient in advanced Microsoft Excel.- Experience of working on SAP, Oracle, and Microsiga specially around Customer Master domain.- Knowledge of quote-to-cash processes.- Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.- Detail-oriented with strong organizational skills and the ability to work independently.- Strong problem-solving skills with the ability to think creatively and find solutions to complex data-related issues.- Strong interpersonal skills and the ability to influence others.
Demonstrated ability to collaborate with various people and organizations to develop win/win results.- Ability to work in a globally dispersed team.WE VALUE- Experience with data analysis tools (e.G., SQL etc.
).- Experience with anyone of the CRM systems e.G., SFDC.- Understanding Customer Master Data model and its business impact.- Experience working with Tableau and/or Power BI as visualization tools
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.