13 feb
ChiroQueens
Nuevo Casas Grandes
Company Overview:ChiroQueens.Io is a leading marketing agency that provides Lead management & appointment booking.
We pride ourselves on delivering exceptional customer experiences and cultivating long-term relationships with our clients.
As we continue to expand, we are seeking a highly motivated and talented Senior Customer Success Manager (CSM) to join our dynamic team.Position Overview:The Customer Success Manager (CSM) is a critical role responsible for ensuring the success and satisfaction of our valued customers.
As a CSM, you will act as a trusted advisor, building strong relationships with key stakeholders, understanding their business needs,
and proactively identifying opportunities to enhance their experience with our products/services.
You will be the primary point of contact for customers, guiding them through their journey, and ensuring their objectives are met.
Collaboration with cross-functional teams will be essential to deliver a seamless customer experience and drive customer retention and growth.Qualifications:- 5+ years of experience in managing tough customers- Strong social media experience.
Familiarity with running facebook Ads is a plus.- Exceptional communication skills.
Ability to provide business advise and to take control of the conversation**Job Types**: Contract, Full-timePay: $17,000.00 - $25,000.00 per monthApplication Question(s):- Tell me an instance of managing a tough customer.Work Location: Remote
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.