13 feb
Adenza
Xico
.Division OverviewCustomer Services is an integral part of Adenza's growth and success.
This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention.
Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.Team and Role OverviewThe purpose of the Customer Delivery Centre is to provide business expertise to support an organization's global or domestic implementation by designing new processes, optimizing current ones,
managing complex implementation projects, and providing user support and training.
We are seeking a Back-Office Consultant to work in a customer-facing role to drive global system implementations.
**Responsibilities**:Work directly with customers to gather, scope, and understand business requirements, and influence them toward our best practice solutionsWork hands-on to design, configure and test the system to ensure that it meets the business requirements wherever there is a deviation from the box solutionFollow up with the Client's end-users to validate the solution delivered, achieve signoff, and continue to support various phases such as SIT, UAT, and Migration activities and move the system toward go-liveIdentify and raise approved core product gaps and follow up through our internal process until deliveryDuring the development of enhancements, work with the Product team or Project technical team to iteratively test enhancements to ensure they will meet business requirementsAssist in deployment and validation by the ClientResponsible for training users on the basic use of the system,
and new functionalitySkills And RequirementsStrong proficiency in written and spoken Spanish and English (Portuguese is desirable)Experience working with a software vendor in a Business Analysis role or as a functional Back-office user within the capital markets industryExpertise in the support and/or implementation of a Back-Office system primarily in post-trade processing areas of Trade validation, Cross-Asset Accounting, Settlements, Reconciliations, Messages (SWIFT/Paper), and Regulatory and Internal reportingStrong knowledge and functional experience in support of one or more of the following Asset classes:- Foreign Exchange (FX),- Fixed Income and Money Market (FI/MM),- Interest Rate Derivatives (IRD), FX- Derivatives (FXD), Credit Derivatives, Equities, Equity Derivatives, Commodities, and Commodity Derivatives
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.