12 feb
Cápita Works - Virtual Assistants In Mexico
Miguel Hidalgo
At Capita Works we are looking for a Bilingual Customer Service.
**Responsibilities**:
- Places calls to and/or receives calls from new and/or existing customers
- Delivers world class customer service and follow-ups to customers pertaining to orders and received requests in an empathetic, timely and thorough manner
- Answers questions about products, service, price.
- Assesses customer needs and makes recommendations for products and services
- Recommends solutions for ways to simplify and/or enhance team and cross function workflows for improved customer overall experience
- Contributes to a team effort by accomplishing related results as needed
Experience
- Minimum 1 year Customer Service experience
- Experience with Microsoft Office (Word, Excel)
- Demonstrated phone acumen in high volume environment
Location: (Remote job)
Advanced English Level
American Visa (Desirable, not limiting)
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Pregunta(s) de postulación:
- Tienes Visa Americana vigente
Idioma:
- Inglés (Obligatorio)
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.