09 feb
Pentafon Contact Center & Bpo
Xico
**PENTAFON CONTACT CENTER & BPO**
**Latin American company specialized in company/client relations through Contact Center Operations**
Request:
- **PROJECT MANAGER**
**Job objective**:
- Plan, manage and lead the project implementation area.
**Requirements**:
- Education: Bachelor's Degree in Administration, Engineering or related career (Degree)
- Experience: 2 years in similar positions
- Advanced English (Level C1)
**Skills**:
- Analysis capacity
- Effective communication
- Organized
- Sense of urgency
**Knowledge**:
- Microsoft Office
- Power BI
- MS Project
- Team work cordination
- Management software
- Project management
- Time management
**Functions**:
- Schedule meetings and record minutes,
breaking down the final deliverable into tasks and deadlines (Gantt chart)
- Create, implement and update workflows (project schedule)
- Manage and track assignments, monitor progress, and maintain
- Communication with the project team.
- Prepare plans, risk analysis and project resource management.
- Investigate the unsatisfied needs and desires of customers to assess whether it is possible to compete in the market.
Promote and manage curricular updating (contents, methodologies, evaluation systems in the center, adequate technological integration and the necessary adjustments to the organizational system)
- Analyze and communicate innovation metrics to seek opportunities to improve company performance
- Remove obstacles that prevent the execution of assigned projects
**Working day**:
- Monday to Friday from 09:00 a.m. to 07:00 p.m.
**Benefits**:
- Base salary $40,000 to $50,000 pesos
- Quarterly bonus of up to 30 days of salary based on results
**Law benefits**:
- Social security
- Vacation bonus
- Christmas bonus
- Holidays
- Life insurance
- Biweekly payment
- Professional growth and development plan
- Excellent work environment
**Place of work**:
- CDMX, Polanco
**Only if you meet the vacancy profile 100%!
**
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $40,000.00 - $50,000.00 al mes
Horario:
- Horario flexible
- Lunes a viernes
- Turno de 10 horas
Prestaciones:
- Descuento de empleados
- Descuentos y precios preferenciales
- Seguro de vida
Tipos de compensaciones:
- Bono de productividad
Educación:
- Licenciatura terminada (Obligatorio)
Experiência:
- Similar positions: 2 años (Obligatorio)
Idioma:
- English Level C1 (Obligatorio)
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.