08 feb
Hexaware Technologies
Monterrey
We're looking for enthusiastic people to join as **Tech support agent, On site position.
**Engage with customers who reach out to resolve any questions with their contracted McAfee antivirus service.
Providing the best customer satisfaction and support with any technical situation in the service.What we offer:- **2 DAYS OFF WEEKLY**:- **Operations Hoop 11:00 a.M. - 11:00 p.M. (11:00 a.M. - 8:00 p.M./ 12:00 p.M. - 9:00p.M./ 1:00p.M.
- 10:00 p.M./ 2:00 p.M. - 11:00 p.M.)**:- LAW BENEFITS**:(IMSS, Infonavit, Vacation, etc)**:- Minor **Medical Insurance**:- Paid Training **100%**:- **$15,000 - $16,000 mxn** base salary.
(based on your experience)- **$1,500 Nigthshift bonus.
**:- **$1,069 mxn** food voucher- **$220 mxn** GYM Bonus- Performance Bonus (% Based on KPI) UP TO **$2000 MXN**:- **$100 USD** Referral Bonus- Nutritional and Psychologist Free-OnSite appointmentsTo take your vacations it is not necessary to complete the year, each month 1.25 days of vacation are generated and after the second month you can take them.
**Requirements**:- English level B2/C1- Customer Service experience (not necessary in call center)- Tech knowledge- Full availabilitySalary increases are made each year on the basis of performance.SITE - Edificio Centro Cuauhtémoc (Monterrey Downtown).Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $15,000.00 - $18,000.00 al mesBeneficios:- Aumentos salariales- Programa de referidos- Seguro de gastos médicos- Seguro dental- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaPago complementario:- Bono de permanencia- Bono de productividadTipo de jornada:- Diurno- Turno de 8 horasPregunta(s) de postulación:- ¿Cuentas con experiência en call center?Idioma:- Inglés (Obligatorio)Lugar de trabajo: Empleo presencialFecha de inicio prevista: 14/02/2025
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.