08 feb
American International Group
Xico
Sr Underwriting AssistantApply locations Mexico City time type Full time posted on Posted 3 Days Ago job requisition id JR2404796
Job Description [SR Underwriting Assistant] Who we are American International Group, Inc. (AIG) is a leading global insurance organization.
Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.
Get to know the business General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers.
It includes one of the world's most far-reaching property casualty networks.
About the role What you need to know: General Objective: Responsible for administrative and technical support to the underwriting, including, but not limited to collect information, verifying, and entering data into relevant systems, preparing risk underwriting analysis documents, and performing general administrative functions.
This role manages complex media accounts and works under moderate supervision.
Functional Responsibilities:Identify and resolve systems alerts and freezes into the quoting process to resolve discrepancies and avoid account conflicts.Analyze and prepare supporting documents for the review and evaluation of Subscription risk appetite.Support underwriters to follow up on brokers, quotes, pending proposals and any other charges that may be necessary.Provide customer service, proactively interacting with internal and external customers.Collaborate to prepare work orders and support information to issuance (new policies, renewals, endorsements, and cancellations)
within the established deadlines.Review post-issuance policies/support and refer discrepancies to the responsible area for correction.Maintain updated files of all accounts, in accordance with the internal rules and procedures of the area.Ensure compliance with service level agreements and volume, accuracy and quality metrics.What we're looking for: Behavioral competencies: Communication skills: communicating and receiving information clearly.Analytical Thinking and Decision Making: Analyzing data and situations, to see cause and effect and make appropriate decisions that are consistent with available facts, constraints, and likely consequences.Customer Orientation: Ability to anticipate customer needs (internal and external), address them,
and constantly seek new ways to exceed customer expectations to enhance business value.Adaptability: Ability to adapt and work in the face of new situations, individuals and groups.Technical Skills and ExpertiseCompleted higher education.Experience:At least 1 to 4 years of experience and/or training related to insurance (Insurance Companies or Insurance Brokers) excellent knowledge of underwriting processes and procedures.People management experience is not required but is a plus.Data Analytics: Strong understanding of quality performance data.Business SLAs: Understanding of business expectations in terms of key deliverables.MS Office Proficiency: Knowledge and ability to use data processing packages such as MS Office, advanced/intermediate Excel, Word, PowerPoint.Language:
Spanish and intermediate understanding of English language.Reimagining insurance to make a bigger difference to the world AIG is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks.
It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers.
Welcome to a culture of belonging We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.
Functional Area:
UW - Underwriting AIG MEXICO SERVICIOS S.A. DE C.V.
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