09 feb
Steelcase
Miguel Hidalgo
General Information
Country: Mexico
State: Distrito Federal
City: Miguel Hidalgo
Office Location: Pedregal 24 - Piso 16 - Col. Molino del Rey - Torre Virreyes - - -
Date posted: 07-Feb-2025
Business Function: Marketing
Position Type: Full-Time/Regular
Description
As a Showroom Coordinator, you will have ownership of the overall experience in our WorkLife Center in Mexico City for all audiences. As part of the Marketing team, you will ensure a positive customer experience, oversight of mockup set up and breakdown, and design integrity throughout the showroom for all our brands.
You will partner with the sales team on all aspects of a customer visit and will lead the development and execution of experiences such as catering and tours.
Key Responsibilities and Objectives:
Your key objective is to effectively represent our WorkLife brand experience and are responsible for ensuring the space functions as an effective sales tool. Constant development and improvement of a memorable client experience for our customers, A&Ds; partners and employees. This position interacts with Information Technology, Housekeeping, and other Steelcase departments. Provides information regarding building operations, reservations, technology and other services.
What you will be doing:
- Responsible for delivering hospitality related services to Steelcase employees and visitors
- Responsible for receiving all WorkLife calls and channeling calls and/or messages effectively.
- Responsible for organizing and maintaining the organization of surface materials room, also keep track of inventory and availability of all the main materials.
- Constant development and improving Customer Experience, facing to customers, A&Ds; partners and employees.
- Responsible for making travel reservations,
air transportation, hotel and dinning for visitors or guest. Provide report to Accounting team of such activity.
- Coordinate catering for internal & external events.
- Request and administrate promotional articles, finishes and adstock (CDMX, Gdl & Mty)
- Development of strategy for events.
- Coordinate multidisciplinary teams to maintain Worklife facilities.
- External vendors coordination and management.
Who you are
Minimum qualifications:
- Bachelor's degree in marketing, Public Relations, Business Hospitality, Touristic Administration or related.
- 2 years of experience in a corporate, customer facing role.
- Intermediate to advanced level of English.
Desired Skills and Experience:
You are extremely hospitable with a pleasant and positive attitude and have the following skills/abilities:
- Excellent communication and interpersonal skills for interaction with others at all levels within the organization.
- Strong commitment to customer service is critical for success in this position.
- Overall understanding of current technologies used in WorkLife and with the ability to learn future technologies.
- Ability to analyze situations and solve problems, calmly, effectively, efficiently and professionally to minimize negative impact on the user plus the ability to organize and prioritize activities effectively.
- Superior organization and administrative skills and thorough understanding of company policies and procedures with the ability to apply this knowledge to make decisions effectively.
Why people choose to work with us:
At Steelcase, we put people at the center of everything we do.
We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
Who we are:
Organizations around the world trust Steelcase to help them create places that help people work better, be inspired, and accomplish more. We design, manufacture, and partner with other leading organizations to provide architecture, furniture, and technology solutions- accessible through a network of channels, including over 800 Steelcase dealer locations. Steelcase is a global, industry-leading, publicly traded company with fiscal year 2021 revenue of $2.6 billion.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years. If you're interested in Steelcase, but this isn't the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.
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