08 feb
99minutos.com
Miguel Hidalgo
The impact you will have:
- You will be working directly with operations, UX, marketing, and technology teams to help develop short and long-term strategic of Punto99, ensuring we have the best operations worldwide
- You will establish product vision, goals and key business metrics/indicators (KPIs) for fulfillment tech
- You will deliver on rigorous, quantifiable business objectives in a matrixed, multi-functional organization.
- You will lead projects through the definitional stages, working to ensure that we're working to solve the right problem and have clearly articulated problem statements and goals identified.
- You will have end-to-end ownership of the product strategy and great influence on the software development roadmap. You will be expected to create the long-term product vision, influence partner teams towards your vision, determine and build business metrics to help prioritize and drive execution towards the vision.
- You will oversee user interface design, usability testing, customer research, metrics and data analysis
- You will promote data-based decision making
- You will test prototypes and hypotheses with users to collect feedback
- You will launch experiments and evaluating how they perform and how to iterate
- You will share your work to peers and leadership, asynchronous and in-person
- You will take part in weekly design critiques, workshops, all-hands and squad meetings
- You will interact with customers to understand the root cause for questions and queries
Senior level at 99 Minutos means:
- You can run independently or give direction to your squad
- You can lead discovery and ideation workshops and effectively align a group
- You have a track record of designing complex flows and customer journeys
- You’ll regularly make use of your soft skills:
listening, negotiating, decision-making, expressing feedback with kindness and candor
- You’ll spend time providing mentorship to other designers
- You’ll play a key part in hiring, onboarding, and improving our team’s culture and engagement
- Effective articulation of ideas and solutions
- Thrives in ambiguity and has healthy curiosity
- Contributes to our culture: motivation, optimism, quality, integrity
- You have experience in managing products related to ecommerce, marketplace, software or any digital product or service
Within three months, you will:
- Get to know our existing teams and processes
- Propose improvements to our processes
- Start solving complex customer service issues and proactively heading off negative service trends.
- Understanding and correctly utilizing resources provided by internal systems, departments, policies, and procedures
- Development, analysis and improvement of new strategies and procedures.
- Develop, plan, and implement short and long term goals
Basic Mandatory Requirements
- Bachelor’s degree in Engineering, Business, Marketing, or similar
- +5 years’ relevant experience in product management
- Strong analytical and quantitative skills, ability to use hard data and metrics to back up assumptions, recommendations, and drive action
- Absolute passion for ensuring a great customer experience
- Able to work in an ambiguous, internet-speed environment.
- Strong oral (speaking, listening, interpretation) and written communication skills.
- Strong interpersonal and communication skills
- Strong analysis skills; you are someone who wants to dive into the numbers and seek to understand
- Love for problem solving, maintaining a solution-oriented approach with an analytical mindset
- Ability to work independently, with an ambition to improve existing processes
Preferred (not mandatory) requirements:
- Experience in product management within the logistics industry
- MBA or similar advanced degree or certificate
- Proven track record of successfully delivering results in a fast-paced, dynamic environment
- Prior experience in startup roles with a solid track record of success
- Fluent Spanish, and advanced English
What you receive in this role:
- The opportunity to join one of the most exciting and solid startups in the region. 99minutos is part of the “Soonicorn” club.
- Given the role’s seniority, we offer attractive stock options plans with vesting schedules
- Competitive Pay. You'll receive a competitive base salary with eligibility for generous incentives, bonuses
- Excellent medical benefits (Gastos Médicos Mayores)
- Flexible vacations, above the law’s minimums
- A chance to review, strategize, and potentially overhaul an entire world of Data with millions of relevant datapoints, in one of the best and largest ecommerce delivery companies in LATAM.
- Challenges that will allow you to use your creativity to innovate, change and grow
- Collaborate with a multidisciplinary and multicultural team
- Flexible remote work models in place
- Learning and Career Growth. Your personal and professional development is a priority for us. We empower you to be a leader and grow your caree
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.