08 feb
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Tláhuac
**Business Intelligence Analyst**
Location: Hybrid Mexico City - (Insurgentes Sur)
At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.
Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.
That’s our vision. We’re driven by it.
And we need talented people who share it.
If you’re as driven as we are, join us. You’ll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you’ll be helping shape an industry.
**The Role**:
The Business and Competitive Intelligence (BCI) team is responsible for gathering, organising, and reporting market and competitor data to inform commercial strategic decision-making. As a Business Intelligence Analyst, you will play a pivotal role in supporting our team's mission to drive business development decision-making through data-driven insights.
- You will be responsible for collecting and analyzing data and working with both primary and secondary information sources to provide clear, accurate summaries for key stakeholders.
- Your contributions will be instrumental in shaping commercial strategy development.
- You'll have the opportunity to work closely with Business Development and other key functions across the company to drive the development of our company-wide intelligence database.
- You'll be an expert, champion,
and trusted point of contact for the intelligence database across the business, ensuring data consistency and integrity and resolving any issues that arise.
- Gathering relevant market intelligence, leveraging both internal and external data sources, including industry reports, market research studies
- Providing BD with pharma/ biotech/ medtech industry, market, and company research to support account planning
- Managing cross-functional projects in areas such as product/regional markets, pipelines, competitors, and other BCI business relevant topics
- Ongoing maintenance and housekeeping of the business and competitive intelligence (BCI) database, liaising with multiple functions, including Business Development, Finance, HR, Operations, Marketing and IT.
- Providing ‘the best version of the truth’ to stakeholders based on complete and well-organised data enabling informed strategic decision-making.
- Liaising with key stakeholders to gather and centralise intelligence and a demonstrated ability to confidently question data received to confirm its validity before including in the database. As needed, taking the appropriate steps to validate information
- Becoming an acknowledged expert and trusted point of contact with regard to the BCI database and its contents.
- Sharing time sensitive news alerts from reputed pharma/biotech magazines mainly focused on clinical developments and updates; financial overview and outlook; acquisitions and strategic alliances; expansions and leadership changes.
- Clear understanding of the impact of industry news on the business,
and delivering value added information to all key stakeholders in real-time.
- Undertaking ad hoc projects using data from the BCI database and other sources in response to requests by key stakeholders
- Ensuring projects are completed within given timelines, taking ownership of the process and the management of the project and maintaining a clear communication pathway with the key stakeholders
- Encouraging improved data quality
- Supporting the provision of training to fellow team members and key stakeholders
- Contributing to development of processes and tools along with other improvement initiatives to improve the efficiency of the Business & Competitive Intelligence department
- Extracting relevant information from Salesforce to support BCI activity with an ability to question data and take appropriate steps to validate information
- Participating in special projects periodically assigned, in addition to day-to-day duties.
- Providing back-up to Business & Competitive Intelligence leadership as required.
**What you will need**:
- Bachelor's degree completed or equivalent - (Life Sciences preferred but not essential)
- Prior experience successfully performing the role of a Business Intelligence Analyst or equivalent (a minimum of 2 years' experience)
- Extensive knowledge of CRO, Pharmaceutical or related industry from commercial and clinical development perspectives would be advantageous
- Broad level of commercial awareness, and the information needs of different functions within a business.
- Self-starter with excellent organisational skills and abi
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