Customer Success Agent (Mid-Level) (L47)

Customer Success Agent (Mid-Level) (L47)

07 feb
|
Portside
|
Nuevo Casas Grandes

07 feb

Portside

Nuevo Casas Grandes

**About Portside, Inc.**Portside is a leading provider of modern software solutions for the global aviation industry.
As a fast-growing SaaS company, we operate across three key verticals: business aviation, regional commercial aviation, and aircraft leasing & finance.
With nearly 300 team members spread across five continents, we support over 1,000 enterprise customers, helping them streamline and manage all aspects of their day-to-day operations.
**What You'll Do****You will be working 8am to 5pm Eastern Standard Time.
**You will work closely with customers, sales and product managers to:- Provide support services for customers: data entry & data verification; setting up,



monitoring and fixing data loading scripts; creating mappings and configurations for data imports- Transform large Excel spreadsheets into an appropriate format- Perform administration of existing accounts and configure the port- Contact customers for correcting mistakes, verifying data, sending missed information, delivering results of data imports- Cooperate with product management team and report bugs**Requirements**:- 2+ years of experience as a financial analyst, auditor or accounting specialist- Intermediate English level or higher- Proficient in Excel and/or Google Sheets- Degree in Science- Neat, capable of working with a large volume of numbers- Punctual and self-motivated- Positive minded**What We Offer**- Young, but well-established product company with a product-market fit, fast-growing customer base, a modern and well-maintained code base, and no red tape or bureaucracy; we value everyone's ideas and contributions- Initial training within the existing customer success team- Competitive compensation- Small, friendly, experienced and highly professional team with a track record of building successful software businesses

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https://www.kitempleo.com.mx/empleo/139083679/customer-success-agent-mid-level-l47-nuevo-casas-grandes/?utm_source=html

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