07 feb
Wexpand
Guadalajara
**In Wexpand**
**We are unique**:
We offer organic growth based on full skill development through co-creation to provide out-of-the-box solutions while encouraging professional and personal growth, achieving our employee success.
As a company, we are in constant learning and development.
We are passionate about creating value internationally and having a positive impact on the quality of life of our communities, in which you will not be the exception.
**Essential Day-to-Day Responsibilities**:
- Liaise with clientsupport, operations&development; teamin order to provide techno-functionalsupport of the products
- Analyze assigned tickets, do initial investigations, and prioritize appropriately within a dynamic workload
- Engages others as appropriate and escalates asrequired for resolution of any product bugs/improvements
- Monitors and tracks all assigned tickets, providesticketsstatus updates at regular intervals for relevants takeholders
- Collaborate in catchup sessions with team members
**REQUIREMENTS**:
- Education A bachelor degree in computerscience or a related field isrequired Knowledge and skills
- Application Technical debugging/troubleshooting/(L2/L3)support experience
- Understand & write custom SQL scriptsfor investigation & custom reporting requirements
- Proven issue troubleshooting skills with attention to detail
- Strong organizational & effective written-verbal communication skills
- 3 to 5 years of proven work experience as an Application Support Engineer,Technical Support Engineer orsimilar role
- 3 to 5 background in software troubleshooting with Java technologies
- 3 to 5 years working with relational database such as SQL Server
- Strong understanding of J2EE web framework-based development & REST API
- Understanding ofsoftware development/technicalsupport/maintenance process Desired qualifications
- Technical understanding with web frameworkssuch as Struts2/Spring
- Knowledge of web technologies, HTML, CSS, JavaScript, jQuery, XML
- Understanding of Apache & Tomcat Server
- Understanding ofsoftware build process using toolssuch as Gradle, etc.
- Basic understanding ofsource version control toolssuch as GIT, SVN, etc.
Tipo de puesto: Por tiempo indeterminado
Salario: $30,000.00 - $35,000.00 al mes
Horario:
- Lunes a viernes
Prestaciones:
- Aumentos salariales
- Horarios flexibles
- Seguro de gastos médicos mayores
Idioma:
- Inglés (Deseable)
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.