06 feb
Simcorp
Xico
Senior Service Delivery Technical Consultant
Who we are
For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions.
We are 2,800+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.
SimCorp is an independent subsidiary of the Deutsche Börse Group.
Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.
As a global provider of Software-as-a-Service (SaaS) investment management solutions, SimCorp supports clients 24/7 through delivery centers around the world.
Our platform and ecosystem empower us to provide 40 percent of the world's top 100 financial companies with the efficiency and flexibility needed to succeed.
SimCorp provides clients with a full front-to-back offering, whether through a SaaS platform or as an on-premise solution.
We represent a diverse range of clients, including central banks, sovereign wealth funds, pension funds, asset managers, and wealth managers.
SimCorp is an equal opportunity employer.
We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work.
Why this is important to us
Senior Service Delivery Consultants are skilled professionals who form part of our SaaS Operations team delivering services to our clients.
The main purpose of the role is to contribute to the effective support and maintenance of SimCorp Dimension and all aspects of service delivery around it.
Service Delivery Consultants support our clients by providing solutions and deploying services related to the usage of SimCorp Dimension.
They work closely with local and global teams within SimCorp.
In this key role, you will work in APAC/EMEA shift to provide support & solutions to overcome issues encountered by the customer and to optimise usage of the systems.
This role offers a unique opportunity to increase your knowledge and gain experience in a variety of disciplines.
Tasks and Responsibilities
You will be the key contact for our clients regarding production support and aid in developing the relationship.
Provide L1-L3 support for resolving problems and issues in applications and system operations of SimCorp Dimension.
Application configuration maintenance and enhancement, and daily operations of the applications (including monitoring and troubleshooting).
You will be based in Manila and will be required to work on APAC/EMEA shift.
Weekend/Public Holiday work may be required on occasion.
Your qualifications
A Bachelor's degree in finance or economics.
Minimum 10 years' experience within asset management, insurance, superannuation funds, funds management, or custodian.
Experience in SimCorp Dimension or front-to-back office system operations.
Broad knowledge and solid experience in financial issues - theoretical as well as practical.
Good at working on & prioritizing multiple tasks simultaneously.
Proactive, service-minded, and motivated for problem solving.
Comprehensive client communication and presentation skills including fluency in English (spoken and written).
Other requirements
EMEA shift hours (May change depending on business needs).
Hybrid working arrangement (2x a week in office).
Next Steps:
Please click the "Apply" button to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks.
Applications are continuously assessed, so please send your CV in English as soon as possible.
By joining our team, you will have the chance to:
Become part of a thriving company comprising collaborative, curious, courageous, and capable employees.
Explore exciting learning and development opportunities.
Engage with highly skilled and welcoming colleagues.
Join a company that values Diversity, Equity, and Inclusion.
**SimCorp proudly announces the official certification of its Manila Delivery Center as a Great Place To Work, a remarkable achievement within just two and a half years of operations.
**
**We are also honored to have been voted as a WealthTech100 company for three consecutive years.
**
#J-18808-Ljbffr
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.