06 feb
Oxio
Xico
Client Enablement Program ManagerMexico - Business Operations – Full Time - Hybrid OXIO is the world's first telecom-as-a-service (TaaS) platform.
We are democratizing telecom and making it easily accessible for brands and enterprises to fully own and operate proprietary mobile networks designed to support their own customers needs.
Our TaaS solution combines multiple existing networks into one single platform that can be seamlessly managed in the cloud as a modern SaaS offering.
And it gets better - with full network access comes unparalleled business intelligence and insights to help enterprises better understand customer and machine (M2M) behavior.
With a continuous focus on innovation,
any company can build a powerful telecom presence with OXIO, and in addition help them glean unique customer insights like never before.
Job Description
As a Client Enablement Program Manager, you are playing a vital role in analyzing the business needs and objectives of internal and external clients as well as the industries in which they operate, guiding clients in formulating action plans for adopting strategies for leveraging our technology, and overseeing the implementation of our technology platform into their business operations.
Responsibilities
Collaborate with clients to analyze and understand their business needs and objectives
Determine and define projects scope and objectives, including designing action plans that will guide our project teams in their implementation work
Develop and manage a detailed project schedule and work plan
Guide clients through onboarding and technical implementation to our platform
Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
Utilize industry best practices,
techniques and standards throughout the project execution
Measure project performance to identify areas for improvement
Predict resources needed to reach objectives and manage resources in an effective and efficient manner
Lead project teams, made up of resources from Product, Sales, Operations, Customer Support and Revenue Assurance, in onboarding new Clients, enabling new features and implementing reporting capabilities
Identify future product enhancements through collaborative engagements with clients to support product usage/development strategies
Requirements
Bachelors or Master's degree
Excellent verbal and written communication skills in English.
Spanish is a plus
Exceptional attention to detail and organizational skills
Self starter, highly motivated and driven to deliver
Ability to juggle multiple hats and willingness to get into the weeds
5 years of experience with a minimum of 2 in technology, IT or Telecom industries
What We OfferCompetitive salary and stock option incentive program
Company paid healthcare
Flexible work arrangements
Company sponsored team-lunches and company retreats
International organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startup
A diverse and inclusive team.
We welcome applicants from all backgrounds to apply regardless of race, ethnicity, age, disability status or other defining characteristics.
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