05 feb
Epam Systems
Nuevo Casas Grandes
We are looking for a dedicated **3rd Line Software Maintenance Engineer** to join our team.RESPONSIBILITIES- Provide 3rd line support and troubleshoot software issues using MuleSoft- Participate in customer interviews to gather requirements- Engage in project interviews to discuss solutions and deliverables- Collaborate on the design and implementation of system enhancements- Ensure code quality by performing testing and debugging- Document technical specifications and update relevant documentation- Stay updated on the latest industry trends and advancements in MuleSoft- Assist the development team with development activities when no support tasks are scheduled**REQUIREMENTS**:- Proficiency in MuleSoft and Anypoint Platform- Minimum of 2 years in a similar role focusing on 3rd line support- Capability to troubleshoot and effectively resolve software issues- Strong problem-solving and analytical skills- Good communication and ability to collaborate with team members- Flexibility to work remotely and independently handle responsibilities- Fluent English communication skills at a B2+ levelWE OFFER- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet bills
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