05 feb
Epam Systems
Nuevo Casas Grandes
We are seeking a committed **Senior 3rd Line Software Maintenance Engineer** to become a part of our dynamic team.RESPONSIBILITIES- Address software issues and provide 3rd line support using MuleSoft- Conduct customer interviews to obtain requirements- Participate in project discussions to outline solutions and deliverables- Cooperate on designing and executing system improvements- Conduct tests and debug to uphold code quality- Write technical specifications and maintain up-to-date documentation- Keep abreast with the latest industry trends and MuleSoft updates- Support development tasks when not occupied with support responsibilities**REQUIREMENTS**:- Proficiency in MuleSoft and Anypoint Platform- 3 years' experience focusing on 3rd line support- Capability to diagnose and resolve software problems efficiently- Strong problem-solving and analytical capabilities- Effective communication and team collaboration skills- Flexibility to work remotely and manage responsibilities independently- Fluent English communication skills, minimum B2+ levelWE OFFER- Career plan and real growth opportunities- Unlimited access to LinkedIn learning solutions- International Mobility Plan within 25 countries- Constant training, mentoring, online corporate courses, eLearning and more- English classes with a certified teacher- Support for employee's initiatives (Algorithms club, toastmasters, agile club and more)- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)- Flexible work schedule and dress code- Collaborate in a multicultural environment and share best practices from around the globe- Hired directly by EPAM & 100% under payroll- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)- 13 % employee savings fund, capped to the law limit- Grocery coupons- 30 days December bonus- Employee Stock Purchase Plan- 12 vacations days plus 4 floating days- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)- Monthly non-taxable amount for the electricity and internet bills
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