05 feb
Jones Lang LaSalle México
Miguel Hidalgo
At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms;that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.
Bilingual Receptionist
What this job involves: is responsible for delivering an exceptional client experience every day through enhanced engagement, proactive communication, and high-touch service.
Benefits to eligible employees, include:
Direct Hiring by the company.
Base Salary.
Legal benefits: IMSS, vacations, vacation bonus, bonus.
Life Insurance + death support
Psychological, Medical, Nutritional, Legal,
Financial and Veterinary Consulting (remotely)
WELHUB: Digital wellness platform, where you can find +1250 training videos of disciplines. All content based on three pillars: body, mind and nutrition.
Constant training: +15,000 courses
We are currently seeking a dynamic individual for the role of Bilingual Receptionist / Hostess to join our team:
Location: Lomas de Chapultepec, CDMX
Work schedule: Monday to Friday form 9 am to 6 pm
Work model: on site
What is your day to day?
Greet associates, visitors or other service partners when they enter the space or in passing. Provide visitor management support when necessary, warm welcome, greeting, familiarizing guests with the site and amenities;escorting when necessary
Support Client HR with new hire onboarding;conduct bi-weekly site tours and participate in Welcome Week and orientation
Be attuned with associates, build meaningful relationships, and develop trusted advisor status with associates
Receives and responds to all requests (verbal, email) or issues quickly,
including a personal follow-up to ensure questions/requests are answered.
Provide intuitive workplace delivery, anticipating associates needs
Assist Community Ambassador in any related duties throughout the day
Manages front desk, day users and visitor check-in and check-out process
Assist with HR Team and Building Administration in parking pass distribution and record retention
Resolves problems associated with all building services including janitorial, mailroom handling incoming and outgoing mail, copier services, parking, badging, and conference rooms. Submit work orders through appropriate channels.
Conducts daily site walks to assess site and floor conditions
Liaises and works collaboratively with associates and OP, FM, Engineering, Project Mgmt, etc.
and vendors to support the functionality of the workspace ? One Team
Supports data collection, analysis and reporting to ensure alignment with the Clients? goals and objectives
Assist with logistics for the common area pantry services, to include ensuring timely delivery, upkeep of inventory, assisting with check-in of catering services
Manages receptionist services, kitchen and office supplies, reorder stock as needed
Identifies and report any issues affecting the space or workplace experience experience
Provides support for booking conference rooms, triaging associate requests, and overall conference tasks i.e., food deliveries, conference room facilities requests, room set up and signage
Conducts daily conference room inspections at least 20 minutes prior to the start of the meeting to ensure client readiness and to proactively address issues regarding equipment functionality, furniture set up and state of repair
Create opportunities to touch base with the event point of contact to proactively address any concerns prior to the event start time
Assists with meeting room, space and Audio-Visual equipment setup
Maintains inventory of products needed for events, office supplies, etc. in a manner consistent with sustainability measures taken by both JLL and client and adhering to a ?less is more? practice to avoid clutter and unnecessary spends
Issues temporary badges and provide information about the building and area
Desired experience and technical skills
3 years prior experience in hospitality, tourism, events operations property management,
or related professions.
Hospitality mindset focused
Excellent verbal and written communication skills, ability to communicate professionally at all levels
Meticulous with strong organizational and time management skills
Attention to detail
Strong interpersonal skills and highly collaborative
Conduct and actively participate in video conferencing meetings effective
Proficiency with Microsoft Office and Google Suite
Fluent in English and Spanish.
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.