04 feb
Londora Nail Boutique
Nuevo Casas Grandes
Fluent in English for english speaking and writing**Job Summary**:**Responsibilities**:- **Reservation Management**:_Process bookings, reservations, and cancellations accurately and efficiently.
Coordinate with the property management team to ensure availability, cleanliness, and readiness of the holiday home for incoming guests.- **Guest Communication**_**:Communicate with guests before, during, and after their stay to ensure a seamless experience.
Address any questions, concerns, or special requests promptly and courteously.- **Issue Resolution**:_ Handle guest complaints, inquiries, and issues effectively and professionally.
Work to resolve problems in a timely manner to ensure guest satisfaction and positive reviews.- **Property Maintenance Coordination**_: Liaise with maintenance staff and service providers to address any maintenance or cleanliness issues reported by guests.
Coordinate repairs, cleaning, and upkeep of the holiday home to maintain high standards.- **Market Analysis**:_ Stay informed about market trends, competitor offerings, and industry best practices related to holiday home management and customer service on online booking platforms.
**Requirements**:- Advanced level of english speaking and writing- high internet connectivity of at least 20 mps- Proven experience in customer service, preferably in the hospitality or property management industry.- Strong communication skills, both verbal and written, with the ability to interact effectively with guests and team members.- Excellent organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.- Ability to remain calm and professional under pressure, with a solution-oriented mindset.- Flexibility to work evenings, weekends,
and holidays as needed to accommodate guest bookings and inquiries.- Knowledge of local regulations and laws pertaining to holiday home rentals and hospitality industry standards.
**Work times**Tuesday - Sunday between the UK times of 6am to 4pmThere is one hour of unpaid lunchPay: $7,500.00 - $9,000.00 per monthApplication Question(s):- Can you work 6 days per week including saturday and sunday?- When can you start?
**Language**:- English fluently (phone calls) (required)Work Location: Remote
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.