Customer Service Agent - (ICD680)

Customer Service Agent - (ICD680)

04 feb
|
Soluciones Merkaba
|
Monterrey

04 feb

Soluciones Merkaba

Monterrey

**CUSTOMER SERVICE AGENT**Ensuring all callers are helped by transferring call to the proper department/representative according to their needs.
**100% Homeoffice**The company will provide the equipment necessary for the position (lap top) which will also include an extension from our phone system.
The employee will need to have a reliable internet connection at home since this is home office position.
**English language proficiency is required****Job Functions**1.
Manage incoming calls and customer service inquiries.2.
Identify and evaluate the needs of customers to achieve their satisfaction.3.
Generate sales opportunities that translate into new clients or cases.4.




Decision in scheduling consultations according to priorities.5.
Create sustainable relationships and trust with clients through honest and interactive communication**Specific Tasks**1.
Support the scheduling of activities together with your team.2.
Management and monitoring of inquiries and information.3.
Support team in answering customer questionsSUELDO MENSUAL**:15 MIL LIBRES**Interested parties, please contact **DIANA TREVIÑO **immediately at **818 185 38 04** to attend an interview.INFORMATION WILL ONLY BE GIVEN BY WHATSAPP CALL OR MSGTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $15,000.00 netos al mesTipo de puesto: Tiempo completoSalario: $15,000.00 - $20,000.00 al mesHorario:- Turno de 8 horasPrestaciones:- Vacaciones adicionales o permisos con goce de sueldoIdioma:- Inglés (Obligatorio)

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.com.mx/empleo/138686675/customer-service-agent-icd680-monterrey/?utm_source=html

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