03 feb
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Xico
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**Manager, IT Operations**At ICON, it's our people that set us apart.
Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.Our 'Own It' culture is driven by four key values that bring us together as individuals and set us apart as an organisation: Accountability & Delivery, Collaboration, Partnership and Integrity.
We want to be the Clinical Research Organisation that delivers excellence to our clients and to patients at every touch-point.
In short, to be the partner of choice in drug development.That's our vision.
We're driven by it.
And we need talented people who share it.If you're as driven as we are, join us.
You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.The Manager, Core IT is responsible for managing their relevant technology area within Core IT.
They coordinate system and infrastructure administrative functions with a sound understanding of the interactions between hardware, operating systems, databases, and network operations to ensure an efficient, reliable and secure Infrastructure.
**The role**:- Provides leadership and manages Core IT personnel within Global regions- Periodically reviews staff performance and conducts performance appraisals- Recognize, exemplify and adhere to ICON's values which centers around our commitment to People, Clients and Performance.- As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs.- As a manager,
the employee is expected to recognise the importance of a create a culture of process improvement with a focus on streamlining our processes, adding value to our business and meeting customer needs- Travel (approximately 5%) domestic and/or international- Co-ordinates Infrastructure schedules, plans, timelines and resource assignments- Oversee I coordinate Core IT personnel with responsibility for maintaining the availability of Core IT Infrastructure - Responsible for planning and deploying new system implementations and/or upgrades - Responsible for co-ordinating DRP testing- Provide technical consulting and hands on assistance as required during critical situations when issues arise - Implements Infrastructure changes in a fashion whereby user impact is mínimal.
Effective communication to office staff and global management is necessary for any significant system changes or planned system outage activities.- Attends the Change Advisory Board (CAB) meetings and Problem management meetings to gain an awareness of changes to the Infrastructure and within the global computing environment and to ensure appropriate actions are taken
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.