03 feb
Ntt Data Services
Nuevo Casas Grandes
NTT DATA, Inc. currently seeks a Help Desk Associate - Part Time- Requirements:- **Live in one of the following cities and Mexican citizen**CDMX, Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacualcos, Guasave, Ensenada, Campeche, Aguascalientes, Querétaro, Guanajuato y Puebla*This position is not available for home office in Guadalajara, you would have to work ON-SITE- **Finished high school (a copy of your official certificate of completion will be requested)
comprobante de estudios con sello oficial de la SEP**:- Availability to work 22.5 hours per week **7:00AM to 11:30AM (Central time)**:- **Two days off per week (the days-off are also rotational and may not be consecutive)**:- **Advanced English (good pronunciation)**:- Looking to work in IT Environment- Tech skills needed- 6 months of experience in Customer Service and/ or tech supportWe Offer:- Competitive salary- Grocery Tickets - 12% of base salary- 30 days of Christmas bonus- 12 days of vacations- 50% Vacation bonus- 5 personal days per year- Medical insurance (You and your family)- Life insurance- Opportunity to grow in the companyActivities- General L1 support for hardware and MS Office packages- Answer technical support calls providing and escalating to other support groups- Document troubleshooting steps and detailed description of the customer incidents and requests- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures**Job Type**: Part-timePart-time hours: 22.5 per week**Salary**: $7,650.00 per monthApplication Question(s):- Do you have an ADVANCED level of English and good pronunciation?- Do you have experience in tech support level 1?- Do you live in one of these cities?CDMX,
Monterrey, Saltillo, Torreon, Cancún, Ciudad Juarez, Chihuahua, Tijuana, San Luis Potosi, Mexicali, Hermosillo, Morelia, Obregon, Veracruz, Coatzacualcos, Guasave, Ensenada, Campeche, Aguascalientes, Querétaro, Guanajuato y Puebla- Are you available to work in the schedule listed in this job posting?
Take into account that your days-off may not be during the weekends.- Do you have your OFFICIAL high school certification of completion?
(certificado de preparatoria terminada con sello oficial de la SEP)Work Location: Remote
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.