03 feb
Omega Masonry
Nuevo Casas Grandes
Bilingual Virtual Assistant**Salary**: $16,000-$20,000 a monthSchedule: Monday-Friday 8:00-5:00 pm CT and Saturday 8:00-12:00 pmWork from home: 100% Work from HomeDegree: No degree neededAbout Us:Omega Masonry is a leading provider of high-quality masonry services, renowned for our craftsmanship and customer satisfaction.
We specialize in residential and commercial masonry projects, delivering exceptional results for our clients.
**Job Description**:Key Responsibilities:1.
Inbound and Outbound Calls:- Answer and direct incoming calls in a professional manner.- Make outbound calls to potential and existing customers for follow-ups, appointment scheduling, and service inquiries.- Provide information about our services,
address customer queries, and resolve issues promptly.2.
Customer Follow-Up:- Maintain regular contact with customers to ensure satisfaction with services rendered.- Follow up on leads and inquiries to convert them into business opportunities.- Collect feedback from customers and relay it to the relevant departments for continuous improvement.3.
Research:- Conduct research on potential clients, market trends, and competitive analysis.- Assist in gathering information necessary for project bids and proposals.- Stay updated with industry developments and new business opportunities.4.
Social Media Management:- Create and schedule engaging social media posts across various platforms (Facebook, Instagram, Twitter, etc.
).- Monitor social media channels for customer interactions and respond appropriately.- Develop and implement strategies to grow our social media presence and engage with our audience.5.
Administrative Support:- Perform general office duties such as data entry, filing,
and document management.- Assist in preparing reports, presentations, and correspondence.- Coordinate and schedule meetings, appointments, and site visits.- Translating for contractors and sales managersQualifications:- Fluent in English and Spanish- Minimum one year of customer service experience.- Proven experience in a similar administrative role, preferably in the construction or masonry industry.- Excellent communication and interpersonal skills.- Proficient in Microsoft Office Suite and familiar with social media platforms.- Strong organizational skills and attention to detail.- Ability to multitask and manage time effectively.- Self-motivated and able to work independently as well as part of a team.How to Apply:Omega Masonry is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.Pay: $16,000.00 - $20,000.00 per month**Language**:- English (required)- Spanish (required)Work Location: Remote
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.